Frequently asked questions
When will I receive my order?
Batch 1 is scheduled to ship starting August 13th, 2026. Because every pair is handmade to order by our tailors in Jordan, we're producing in small batches rather than holding mass inventory — this is what lets us guarantee the fit.
Am I charged now, or when my order ships?
You're charged at checkout when you pre-book. This upfront commitment is what allows us to produce exactly the right quantities per size, in small batches, with no overproduction or waste.
How do I know which size to order?
Check our [Size Guide] for height, waist, and inseam measurements per size (S1–S4). Our sizing is built specifically for women 170cm–190cm — not standard sizing with extra length added.
What if my pants don't fit when they arrive?
Reach out to us within 1 day of delivery and we'll help you exchange for a different size, based on availability. Since each batch is made to order in limited quantities, we recommend double-checking your measurements against our size guide beforehand to avoid delays.
Can I cancel or change my order after pre-booking?
Contact us as soon so we're able to adjust your order and inform the next client on the waiting list.